Citizens, residents can now file rental complaints over phone

Published: 12 August 2024

Ministry of Municipality launches new service for those who use services of the Rental Disputes Settlements Committee

NT Bureau
Doha

The Ministry of Municipality (MoM) has launched a new service at the Unified Communications Center (UCC) 184 that will help customers of the ministry’s Rental Disputes Settlements Committee (RDC) to make direct phone calls and talk to operators to get answers to their queries and comments.

The new service is part of the ministry’s unwavering efforts to improve the level of services given to the public. It supports the services of both UCC and RDC and enables companies, citizens, residents and visitors to file any complaints, queries and comments pertaining to rental disputes between landlords and tenants in the State of Qatar.

The launch of this service comes within the project of operationalizing the communications services with several departments and committees.

The services are currently being developed by the customer service department and UCC to streamline and accelerate the processing of customers’ requests and complaints with the aim of promoting the services offered by the ministry.